Help for store owners

Plans and limits

What each plan includes, how many stores it covers, and what happens when a plan ends.

Before billing opens

Billing isn't open yet. You can build and preview a store now on the free plan; the paid plans open when checkout does.

The plans

Free
$0. 1 store to build and preview, 25 credits once. A free store can't go live or take orders.
Starter
$29 a month. 1 store that can go live, and 150 credits a month.
Pro
$79 a month. 3 stores that can go live, and 500 credits a month.
Scale
$199 a month. 10 stores that can go live, and 1,500 credits a month.

What needs which plan

  • Going live and taking orders: Starter and up.
  • Chat edits: every paid plan.
  • A/B tests, ad copy for Meta and TikTok, and webhooks and Klaviyo: Pro and Scale.
  • Priority builds, which start first when others are waiting: Scale.
  • Team seats: 3 people besides you on Scale, working on all your stores with your plan and credits.

When a plan ends

  • You can cancel any time. The plan keeps working until the end of the month you paid for; partial months aren't refunded.
  • After a plan ends or a payment fails, live stores keep taking orders for 3 days. Then they go back to preview: buyers can't check out, and the store stays in your dashboard.
  • If you have more live stores than your plan includes, the newest ones go back to preview and the ones that went live first stay live.
  • There is no setup fee and no charge per store on top of the plan.
  • Each plan caps how many stores you can have: 1 on Free, 1 on Starter, 3 on Pro, 10 on Scale.

Not answered here? Write to hello@pastefront.com.

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